Objectives 7. If someone says, "The women in the office are being harassed," ask for specific examples. Human resources grievance handling interview questions part 2: What is a grievance handling? Responding to a Grievance. Question Title * 8.
The Duty of Fair Representation requires all union representatives, including union stewards, to act fairly and without discrimination when determining the merits of a grievance. A grievance procedure provides a hierarchical structure for presenting and settling workplace disputes. Ask questions. The validity of a grievance depends upon whether or not there is “just cause” or reason for such complaint. It’s never nice to have to deal with a workplace grievance.
After the grievance meeting, take up to five more business days to come to a decision. Previous Question: Next Question: Tell us what precautions would you suggest to the HR Manager to make the grievance handling process more effective?
Multiple Choice Quiz (See related pages) Your Results: The correct answer for each question is indicated by a . Employees covered by our contract who are not dues paying members of our union have a legal right to fair representation by our union. Benefits. Need for a Grievance Handling Procedure 3. This may require further investigation of the grievance based on new information that came to light in the meeting. Whatever the cause, and wherever the blame may lie, at minimum it means that someone within your company is unhappy. We need you to answer this question! ADVERTISEMENTS: After reading this article you will learn about Grievance Handling Procedure:- 1. Errors 6. Test the validity of a grievance by gathering all available facts: Listen carefully to the person submitting the grievance. Contents: Steps in Grievance Handling Procedure Need for a Grievance Handling Procedure Key Features of a Good Grievance […] Try to see the situation from his or her point of view. Steps in Grievance Handling Procedure 2. The word grievance means a real or imagined cause for complaint, especially unfair treatment. Grievance Procedure – How to Handle It Step by Step . And that's not how to do business well. Take all grievances seriously. True or False? Following these actions will help you to resolve the conflict and respond to any problems as quickly and simply as possible. Key Features 4. A grievance may be defined as any dispute that arises between an employer and employee, which relates to the implied or explicit terms of the employment agreement (Britton, 1982:12). Basic Elements 5. Keep lines of communication open with the aggrieved employee throughout the grievance handling process. If you know the answer to this question, please register to join our limited beta program and start the conversation right now!